Global Commerce Architecture Roadmap for a Leading Technology Brand
First
SAP Commerce with HANA DB and Redis caching deployed globally
B2B + B2C
Dual-channel architecture advisory delivered on a single platform
Global
Multi-market rollout following the advisory roadmap
10 months
From advisory engagement to global rollout delivery
Services Provided
SAP Commerce Cloud
The Challenge
A global technology company needed a comprehensive architecture review and multi-market roadmap across its B2B and B2C digital channels. Performance bottlenecks, limited scalability, and an architecture lagging behind global expansion were the primary concerns.
Advisory Approach
Produced a detailed architecture roadmap covering platform optimization, database strategy, and caching design. Recommended and governed the first-ever production deployment of SAP Commerce with HANA database and Redis caching, addressing both B2B and B2C channels with distinct architecture recommendations for each.
Advisory Approach — Full Story
A global technology company required a comprehensive commerce architecture review and multi-market roadmap across its B2B and B2C digital channels. Performance bottlenecks, limited scalability, and an architecture that had not kept pace with global expansion were the primary concerns entering the engagement.
The advisory engagement produced a detailed architecture roadmap covering platform optimization, database strategy, and caching design. A key recommendation was the first-ever production deployment of SAP Commerce with HANA database and Redis caching, a combination that delivered the performance profile the client's global traffic volumes demanded.
The roadmap addressed B2B and B2C channels with distinct architecture recommendations for each. The B2B architecture emphasized account management, contract pricing, and ERP integration. The B2C architecture focused on performance, personalization capability, and the scalability required for high-traffic product launches across global markets.
The global rollout followed the roadmap phasing. The HANA and Redis architecture delivered measurable performance improvements across high-traffic product pages and checkout flows. The implementation was subsequently cited as an industry reference for high-performance SAP Commerce deployments, and the architecture approach has been adopted across multiple subsequent global rollouts.